Privacy Policy

1. What we collect

Nexa AI is a personal assistant that works with your voice, your conversations and your documents. To provide the service we collect:

Account information: your email address or Apple sign-in identifier, and basic profile details you choose to add.

Content you create or import: audio recordings, transcripts, summaries, tasks, reminders, memories, documents and emails you paste or upload.

Usage information: how you interact with the app (features used, session length) so we can improve reliability and performance. This is never sold or shared with advertisers.

We only record when you explicitly start a recording or grant permission. Nexa AI never listens in the background without your consent.

2. How we use your data

Your content is used for one purpose: to provide Nexa AI's features to you — transcription, summaries, memories, planning, and question answering.

When you share a summary link, only the summary is visible to the recipient. Your transcript and audio remain private.

We may use de-identified, aggregated data (statistics that cannot identify you) to improve speech recognition and language support.

We do not use your personal content to train general-purpose AI models, and we do not sell your data to anyone.

3. AI processing

To generate summaries, answers and plans, your content may be processed by the AI model you select in settings (Claude, GPT or Gemini). Content sent for processing is used only to produce your result and is governed by strict data-processing terms with those providers.

You can change your AI model at any time in the app settings.

4. Data retention and your control

You choose how long your data is kept. In settings you can set automatic deletion periods for recordings and transcripts.

You can export all of your data at any time in a portable format.

You can delete individual items — a recording, a memory, a document — or your entire account. Account deletion removes your personal content from our active systems within 30 days, except where law requires us to keep limited records.

5. Data storage and security

Your data is encrypted in transit (TLS) and at rest. Access within our team is limited to a small number of engineers on a need-to-know basis, and all access is logged.

Where possible, processing happens on your device. Cloud processing is used only when a feature requires it, such as transcription or AI summaries.

6. Your rights under the DPDP Act

Nexa AI is built to follow India's Digital Personal Data Protection Act, 2023. As a user in India you have the right to:

Access a summary of your personal data and how it is being processed.

Correct, complete, update or erase your personal data.

Withdraw consent at any time — for example, you can revoke microphone access and delete existing recordings.

Nominate someone to exercise your rights if you are unable to, and raise grievances which we will address within the timelines set by law.

To exercise any of these rights, contact us at hi@nexa-ai.help or through the app's privacy settings.

7. Children's privacy

Nexa AI is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has created an account, contact us and we will delete it.

8. Changes to this policy

If we change this policy in a material way, we will notify you in the app and by email before the change takes effect. The current version is always available on this page.

9. Contact

Privacy questions, requests or grievances: hi@nexa-ai.help. You can also reach us through the Support page on this website.